Alt.Binz forum

New Alt.Binz versions => Bugs => Topic started by: boardlord on February 20, 2011, 12:10:08 pm

Title: 0.35.x freezes right after program start
Post by: boardlord on February 20, 2011, 12:10:08 pm
Hi!

I mentioned this bug in the new releases thread, but now it seems this is consistent with all 0.35.x releases. I cannot post logs as nothing is written in the logfiles. After starting altbinz it freezes right after checking my account. After that I have to manually kill the program as it would just stay frozen with 13-14% cpu usage. I tried unpacking to a new directory, to no avail.

0.33.4 works, but I'd like to use the newest version.

Computer details:
W7 Ultimate x86
core i7 860
Comodo firewall (rule set to allow altbinz net  access)

What else is needed? Something from process monitor/process explorer?
Title: Re: 0.35.x freezes right after program start
Post by: Rdl on February 20, 2011, 12:27:58 pm
Unpacking to new dir is not enough. Try deleting (or backing up somewhere else) everything from c:\Users\_YOUR_USERNAME_\AppData\Local\Alt.Binz
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 20, 2011, 12:54:25 pm
Done, no change - still freezes right after the start  :-[
Title: Re: 0.35.x freezes right after program start
Post by: castortroy on February 23, 2011, 04:42:45 am
same problem.

how do we "clear" the computers we've used it on ? i have a feeling that's why, i have it on my computer at my office too. it's freezing after logging in, when removing the entire misc folder, it doesn't freeze. you login and restart, it freezes
Title: Re: 0.35.x freezes right after program start
Post by: dacaid on February 23, 2011, 08:25:52 am
Try to empty your NZB autoimport folder maybe?
Title: Re: 0.35.x freezes right after program start
Post by: dangerfox on February 23, 2011, 10:53:09 am
Did you try to stop Comodo? Of course, your firewall is set to let altbinz work, but maybe the new version needs to be allowed again. I had the same problem with open armor (without freezing, fortunately) but each new altbinz version is identified/classified as a new program to connect to the internet.

Greetz
df
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 23, 2011, 11:21:02 am
Alright, found something. It seems that 0.35.x only freezes if I put it in the folder that used to contain older versions. If I put it in d:\Program Files\net\altbinz\, it freezes.

If I put it in i:\g\g\g\g\ (Don't laugh, g is temp within temp :) ) it doesn't freeze... However, I'd like to use altbinz from its usual directory :)
Title: Re: 0.35.x freezes right after program start
Post by: Rdl on February 23, 2011, 12:02:10 pm
I've expirienced something similar yesterday. After installing SP1 for W7 and rebooting I've started altbinz and it frooze for good 30sec. However after that it had continued working. I've tried reproducing it after that but had no luck :(
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 23, 2011, 03:20:24 pm
For me the freeze doesn't stop after 30 secs... What would you need of me to track down this issue?
Title: Re: 0.35.x freezes right after program start
Post by: Rdl on February 23, 2011, 03:43:27 pm
Is "misc" folder located in "d:\Program Files\net\altbinz\"
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 23, 2011, 03:50:22 pm
No, it is located under c:\Users\_YOUR_USERNAME_\AppData\Local\Alt.Binz
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 25, 2011, 05:55:33 pm
Just tried 0.36, it exhibits the same behaviour. In the directory where 0.34.x used to reside it freezes instantly after account checking. But, in a new directory it works problem free... Do you have an idea what could cause this, or should I come to term with the fact that I'll have to install altbinz in a new directory from now on?
Title: Re: 0.35.x freezes right after program start
Post by: Rdl on February 25, 2011, 06:03:15 pm
Based on your messages, could you try c:\altbinz and i:\altbinz location. Also take a look at https://www.altbinz.net/forum/index.php?topic=4727.0
I think it's the same problem. Do you have similar dir structure.

It would be interested to let it run for 10-20 min just to confirm it. Also I'm interested in what dir is explorer tab in all 3 cases.
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 25, 2011, 06:39:30 pm
Ok, altbinz works just fine from c:\altbinz; i:\altbinz
On both occasions the default directory under the Explrorer tab was c:\Users\_YOUR_USERNAME_\AppData\Local\Alt.Binz\download

However, when I copied it to d:\altbinz, it froze again. I let it sit for almost 30 mins, no "unfreeze" happened. So it definitely has problems with it being on drive d:

Nzb autoload is not ticked, i don't use the feature
Title: Re: 0.35.x freezes right after program start
Post by: daws0n on February 25, 2011, 08:48:16 pm
Ok, altbinz works just fine from c:\altbinz; i:\altbinz
On both occasions the default directory under the Explrorer tab was c:\Users\_YOUR_USERNAME_\AppData\Local\Alt.Binz\download

However, when I copied it to d:\altbinz, it froze again. I let it sit for almost 30 mins, no "unfreeze" happened. So it definitely has problems with it being on drive d:

Nzb autoload is not ticked, i don't use the feature


Same here, alt.binz has always resided on my D:\ partition. Moving it to g:\ the new versions work fine! I didn't even have to start a fresh folder, I simply replaced the "lang" folder 0.33.4 executable with the new version and it works fine again.

Happy days :)
Title: Re: 0.35.x freezes right after program start
Post by: daws0n on February 25, 2011, 09:07:20 pm
Oh, and for the record I also use Comodo Firewall.
Title: Re: 0.35.x freezes right after program start
Post by: Hecks on February 25, 2011, 10:24:43 pm
Oh, and for the record I also use Comodo Firewall.

And what happened when you temporarily disabled Comodo to troubleshoot?
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 26, 2011, 11:31:58 am
I tried with comodo disabled/enabled, also with nod32 diabled/enabled. Didn't make a difference :(
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on February 28, 2011, 07:06:01 am
Now this is strange. If altbinz is called by firefox after downloading an .nzb, it does not freeze. Only if I start it manually...
Title: Re: 0.35.x freezes right after program start
Post by: Rdl on March 07, 2011, 12:52:28 pm
As Appel noticed, this problem could be ralated to: https://www.altbinz.net/forum/index.php?topic=4738.0 (https://www.altbinz.net/forum/index.php?topic=4738.0)

This is fixed now, so I need your feedback on startup freeze problem in 0.36.1 (once it's out)
Title: Re: 0.35.x freezes right after program start
Post by: boardlord on March 07, 2011, 07:42:13 pm
I'm happy to report that the freeze problem is indeed fixed! Thanks for the exemplary support :)
Title: Re: 0.35.x freezes right after program start
Post by: Appel on March 11, 2011, 04:37:32 pm
I was hoping that this behaviour would be solved with the solving of the bug I logged a while ago, but I now (version 0.36.1) encounter this problem far worse than before. I'm not able to reproduce it.

The process takes up about 50% CPU, and then it just doesn't react for a few minutes. I either have to kill it, or have to wait (some 5 minutes) and hope that it works again.

I have switched off the autoimport nzb, and I have selected a directory that does not have any subdirs that autoimport nzb is pointing to. What I mean it was switched on, configured that directory and then switched off. That way I was hoping it would not browse through numerous directories.

Does anyone else encounter this?