Author Topic: Difficulties downloading  (Read 3822 times)

Offline Triorieel

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Difficulties downloading
« on: September 17, 2013, 11:06:10 pm »

Following the 5 steps of your bug report
============================

1. Make sure a topic about that does not already exist. You can post in that topic.
-Couldn't search for the problem successfully as I'm not sure what to call it.  I did manually go back in the history 8 pages.

2. Please describe the bug as detailed as possible.
-It appears to be downloading, on closer inspection most threads freeze and the 1 keeps trying the same thing. 
-I have left it over night with no change
-Altbinz freezes and eventually crashes if I go in to setup and save.
-When I close altbinz, it appears to close but it is still running in task manager under processes and requires "End Task"
-As of right now, altbinz loads, automatically starts and gets itself stuck with this nzb
-This is the only problem I have encountered with the program to date with this specific nzb.

3. Tell us what your log says, but only copy relevant lines! you can blur out filenames of course.
Note: It repeats.

[17/09/2013 4:50:52 PM] [T3] Retry 4/78 file [01/23] - "file.001" yEnc
[17/09/2013 4:50:52 PM] [T3] Connecting (Astraweb SSL US)
[17/09/2013 4:50:54 PM] [T3] Connected & Authenticated (Astraweb SSL US) - 200 news.astraweb.com NNRP Service Ready (posting ok) (yEnc enabled).
[17/09/2013 4:50:54 PM] [T3] Article started 1/1 file [13/23] - "file.nfo" yEnc
[17/09/2013 4:50:54 PM] [T3] Article finished 1/1 file.nfo
[17/09/2013 4:50:54 PM] [T3] Retry 1/1 file [13/23] - "file.nfo" yEnc
[17/09/2013 4:50:54 PM] [T3] Connecting (Astraweb SSL US)
[17/09/2013 4:50:55 PM] [T3] Connected & Authenticated (Astraweb SSL US) - 200 news.astraweb.com NNRP Service Ready (posting ok) (yEnc enabled).
[17/09/2013 4:50:55 PM] [T3] Article started 4/78 file [01/23] - "file.001" yEnc
[17/09/2013 4:51:00 PM] [T3] Article finished 4/78 file.001
[17/09/2013 4:51:00 PM] [T3] Retry 4/78 file [01/23] - "file.001" yEnc
[17/09/2013 4:51:00 PM] [T3] Connecting (Astraweb SSL US)
[17/09/2013 4:51:01 PM] [T3] Connected & Authenticated (Astraweb SSL US) - 200 news.astraweb.com NNRP Service Ready (posting ok) (yEnc enabled).
[17/09/2013 4:51:01 PM] [T3] Article started 1/1 file [13/23] - "file.nfo" yEnc
[17/09/2013 4:51:02 PM] [T3] Article finished 1/1 file.nfo
[17/09/2013 4:51:02 PM] [T3] Retry 1/1 file [13/23] - "file.nfo" yEnc


4. If you can reproduce it, tell us the steps necessary for it to be reproduced.
I have had my friend test the same nzb with success (I think hes uses sabnzb with a different host)
This is the culprit nzb http://www.fanzub.com/nzb/170828

5. Tell us your OS, firewall and Alt.Binz version (you can find that by clicking on the about button).
Win7, netgear router, 0.39.11 AND 0.39.14

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Bug Report End

Offline Rdl

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Re: Difficulties downloading
« Reply #1 on: September 17, 2013, 11:37:38 pm »
I had no problem with downloaded nzb, downloaded, checked, joined, but I don't think it's the right nzb.
From log I would assume nzb has 23 files with files that have 78 segments. The one you posted isn't even close.

Offline Triorieel

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Re: Difficulties downloading
« Reply #2 on: September 17, 2013, 11:55:21 pm »
You are correct...I guess I was able to finally switch the nzb order.

After reading your message and doing a reboot and clearing my lists for the "download" and "par2" tabs I have to clarify.

I have tried completely new nzb's from different sources.

I have 6 threads and and 5 of them freeze when the thread status shows 100%.
It appears the 6th one stays on an infinite retry loop.

Offline Rdl

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Re: Difficulties downloading
« Reply #3 on: September 17, 2013, 11:56:35 pm »
Not sure what are you saying? You have problem with every nzb now?
Also, please post screenshot of setup->connection.
« Last Edit: September 17, 2013, 11:58:25 pm by Rdl »

Offline Triorieel

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Re: Difficulties downloading
« Reply #4 on: September 18, 2013, 12:00:23 am »
It is with every nzb.
This must be a permissions issue as things run fine if I "runas" administrator...so it is my end I have to fix.  Your program is not at fault.

Thanks and Sorry for taking your time

Offline Rdl

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Re: Difficulties downloading
« Reply #5 on: September 18, 2013, 12:14:33 am »
You have switched yesterday from 0.39.7 to 0.39.14
You just copied exe over previous or you tried to run it in separate dir?

Offline Triorieel

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Re: Difficulties downloading
« Reply #6 on: September 18, 2013, 12:16:43 am »
RDL:  I did the switch trying to fix problem which I originally thought was a weird nzb.

Things are fixed now.


For future reference:

I had removed "Authenticated Users" from the hard drives security permissions on my hard drives root folder.  Which is parent to my altbinz "temporary folder".
This removed the ability to write (yet, in my scenario it was still able to create folders).

I put Authenticated Users back to get things working again.