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Topic: Can't log in (Read 3307 times)
TonkaTom
Contributor
Posts: 10
Can't log in
«
on:
October 18, 2010, 11:14:55 pm »
I have 31.6 and suddenly it doesn't work at all.
Doesn't even log in.
«
Last Edit: October 19, 2010, 07:18:14 am by davidq666
»
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Hecks
Contributor
Posts: 2011
naughty cop
Re: Can't log in
«
Reply #1 on:
October 19, 2010, 08:55:54 am »
Why don't you let us know what troubleshooting you've tried so far, and we can take it from there.
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #2 on:
October 19, 2010, 06:59:16 pm »
I don't really know where to begin trouble shooting.
Would it be best if I un-installed the existing copy and just re-installed a fresh copy of 0.31.6?
Obviously moving all my download to anothe folder first.
I have my usenet login details but I do I need something to use the alt.binz search?
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Hecks
Contributor
Posts: 2011
naughty cop
Re: Can't log in
«
Reply #3 on:
October 19, 2010, 07:16:00 pm »
OK, do you mean you're having trouble logging in to your usenet server, or logging in to Alt.Binz itself at startup? Could you tell us exactly what you're seeing/what's happening? Could you also check your Alt.Binz Log for any messages.
This might go a tiny bit quicker if you have access to IRC and go to #alt.binz @ EFNet and ask for help there.
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #4 on:
October 20, 2010, 12:35:45 am »
When I click on Log there is nothing at all.
Sorry I don't have IRC set up. Would this be best going to email?
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #5 on:
October 20, 2010, 12:00:51 pm »
Forum login data is not working for the Authentication
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davidq666
Contributor
Posts: 1302
Watashi Wa Ero Desu!
Re: Can't log in
«
Reply #6 on:
October 20, 2010, 12:06:58 pm »
are there any special caraters in the password like umlauts?
did u change your forums password?
if yes did u change it in alt.binz aswell?
do u use a vpn service when loggin in?
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Rdl
Administrator
Posts: 4073
Re: Can't log in
«
Reply #7 on:
October 20, 2010, 12:42:19 pm »
Your exe file is modified. Virus?
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #8 on:
October 20, 2010, 12:51:56 pm »
I have my forum username and password stored on google chrome.
I try to put that into the dialogue box on start up but it comes back with error.
Is my exe is modified? How would I cure that?
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Rdl
Administrator
Posts: 4073
Re: Can't log in
«
Reply #9 on:
October 20, 2010, 01:01:28 pm »
Get rid of the thing that modifies your altbinz.exe and then download fresh one and try.
Note if filesize is different (the one in the zip file and the one you have unpacked)
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #10 on:
October 21, 2010, 04:52:40 pm »
Hmmm. Deleted everything alt.binz and installed a new copy.
Old .exe was 2,126KB, new one was a different size. Everything worked fine.
Booted up today and broken again. exe 2,126KB again.
Can't be bothered messing about with anti-virus promiseware will have to format the HDD.
Thanks for all your help.
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Hecks
Contributor
Posts: 2011
naughty cop
Re: Can't log in
«
Reply #11 on:
October 21, 2010, 09:14:15 pm »
Do make sure that you also change *all* of your passwords on the clean machine - Alt.Binz, Firefox, IE, mail, Steam, etc.
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TonkaTom
Contributor
Posts: 10
Re: Can't log in
«
Reply #12 on:
October 23, 2010, 04:49:29 pm »
How do I change my forum password?
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Rdl
Administrator
Posts: 4073
Re: Can't log in
«
Reply #13 on:
October 23, 2010, 04:59:13 pm »
Under your profile?
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