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Alt.Binz (English) => Help => Topic started by: dunkle on July 27, 2014, 11:12:15 pm

Title: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on July 27, 2014, 11:12:15 pm
Strange issue and hard one for me to explain so please bear with me
Basically every know and then I will download an NZB and either delete it (usually by accident) or move it etc
So I need to download it again

However when I add it to AltBinz it does not download, rather it slowly completes to 100% but does not exist on my computer anywhere I can find it

It is as if the program is saying "you have downloaded this before, im just going to check if it completed"

Probably not explained that very well, but if anyone understands you may be able to help

I guess its probably some form of history / cache setting - however I cleared history in settings and that was still same
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on July 28, 2014, 05:57:15 pm
anyone ?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: davidq666 on July 28, 2014, 07:09:48 pm
are there files of the same name in the designated download folder? are u sure the imported files aren't simply paused because the were previously downloaded?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on July 29, 2014, 09:52:36 pm
Not in my list on NZB and not in the download folder
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on July 29, 2014, 10:00:50 pm
Just tried it again,

downloaded something

deleted it
ensure also removed from queue

go to download again

the size goes down
my download speed remains at 0
my connections say "downloading article"

Files "completes" but does not show anywhere
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on July 31, 2014, 03:57:11 am
Log messages?

Setup -> Download #2 -> 'Import already downloaded as paused'?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on July 31, 2014, 01:58:07 pm
Import already downloaded as paused is not ticked

Keep history is set to 0 days
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on August 01, 2014, 02:17:23 am
What does your Log tell you about the downloads?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on August 01, 2014, 08:19:20 pm
how do i find that ?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on August 02, 2014, 01:21:52 am
Click on the Log tab.

Also Setup > Log > check: Enable logging, Detailed logging.
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 12, 2014, 03:14:50 pm
Ok, manged to get round to looking at this again

The log shows it trying to start the article
then shows an error
followed by a further error saying no such article

However it only does this is if I have previous downloaded (and then deleted) the item previous

It has to be a setting issue somewhere as I actually formatted my main hard drive and did a resintall of everything

it then downloaded the item I wanted fine
however as soon as I deleted it and then tried to download again the problem returned
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 13, 2014, 04:59:22 pm
Its also not "file" dependent but "item" dependent

I have just tried to download a file thats a newer version of a previously downloaded item that I have since deleted
different size, different file name but same item

Again not downloading

[13/09/2014 15:58:29] [T5] Error 124/160
[13/09/2014 15:58:29] [T5] 430 430 No Such Article
[13/09/2014 15:58:29] [T5] Article started 132/160
[13/09/2014 15:58:29] [T1] Error 125/160
[13/09/2014 15:58:29] [T1] 430 430 No Such Article
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: keiner on September 13, 2014, 06:37:39 pm
There ist the Download-Option "skip if file is already downloaded". Have you checked this?
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 12:44:32 pm
That sounded so obvious that I felt such an idiot that not noticed it before
So altered that, restarted and thought problem would be solved

but :( no, still same

Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 12:47:28 pm
how do I fully erase AltBinz along with its history etc ?

thinking worth try fully deleting and starting again  ??? ???
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 02:24:46 pm
It certainly appears to be an issue with it remembering what I have downloaded but nothing, other than a format of pc, seems to solve issue
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on September 14, 2014, 05:09:11 pm
"430 No Such Article" is a message from your server meaning that the article does not exist or has been removed from the server (DMCA). Try the NZB with a different provider.
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 05:31:07 pm
see thats the strange thing, its not that at all

Download file once - downloads fine - no issues
delete it and re download, then get the issue with that in the log file

only way I can seem to be able to re download is to reformat the hard drive !

If I search for an item - lets say "FILM A" - I get various files / versions of that item

I choose one - lets say its called "FILM A XY" - it downloads fine

If I delete that file and try and re download it,  it will no longer download
If I try a different file "FILM A YX" that also does not download
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 05:38:40 pm
dont know if explained that last bit correctly

if I download a 25GB version of a film and then delete it - then I cant download that film again no matter what version I try to download, even a 700MB SD version

Its as if it says "you have that" and just does not work
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on September 14, 2014, 09:24:48 pm
The 430 message is very clear. Alt.Binz doesn't make these up - it's the message received from the server.

The rest of your description is a bit bizarre and difficult to unpick without actually being in front of your PC and looking directly at what you're doing. To make any more progress, you're going to have to state the exact steps needed to reproduce this behaviour on another machine than your own.
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 14, 2014, 10:59:03 pm
Its certainly not an issue with the retention despite what the error message says

Because (a) it downloads the file fine the first time and (b) if I use another machine (my laptop for example) it downloads it a second - so the file has to be there.  Also these are fairly new (within last month) files

Trying to explain but is difficult

Lets say I want to download a film "blockbuster movie of 2014" we shall call it
I add the NZB to alt binz and it downloads fine, no problems at all - bingo its there

Lets say I then delete this film for whatever reason (by accident or design) I want to re download it so I add the NZB to alt binz again but this time, whilst the percentage download goes up, its not actually downloading, no bandwidth is used, the percentage complete goes up, but the log file show that error message

An error message that was not shown half an hour ago and, if I format my hard drive / use another machine thats not downloaded the file, also does not appear

The REALLY weird thing is that there are various different releases of "blockbuster movie of 2014" - but even if I try a different release, the same thing happens

Its as if the computer \ alt binz is saying - nope you have downloaded this before, your not downloading it again

This despite the fact I have the previous download option unchecked

Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Hecks on September 14, 2014, 11:49:28 pm
I can't reproduce this behaviour at all, I'm afraid. Perhaps someone else can?

I've certainly never heard of Alt.Binz inventing server error messages before. These should be just reported exactly as the server returns them: Alt.Binz requests a message ID, 430 from the server means the article identified by that message ID can't be found on the server. If I were you, I'd be trying a second provider at this point to narrow down the source of the problem.

Otherwise if you have Setup > Download > 'Skip if file already downloaded' *unchecked* and are downloading to a new, empty folder each time (Download > 'Create subfolder based on NZB name', and always cleaning up these folders after unrar), then I can't see how the behaviour you describe can be possible.

Maybe there's some weird issue with your article caching in RAM or temp files handling. I think only Rdl can get to the bottom of this issue now, tbh.
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Rdl on September 15, 2014, 10:06:18 am
Exactly what usenet provider are we talking about?
Are you willing to give me your u/p via pm for a few hours so I could try and see what is going on.

Based on info you provided in this thread it's like your usenet provider is logging everything you download and it's not allowing you to download it again. I know how idiotic that sounds but based on what you described that's the only thing that makes sense.

Also, try to enable 'Select group' option in your server properties (do not forget apply and then disconnect/reconnect)
Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: dunkle on September 15, 2014, 01:18:07 pm
Cheers

Its Eweka
Ive just tried with Astra Web
That works

Title: Re: Issue with trying to download certain NZBs that I have previously downloaded
Post by: Tim on September 30, 2014, 02:13:14 pm
Cheers

Its Eweka
Ive just tried with Astra Web
That works

Interesting problem I will get back to you with what I find out.