Author Topic: Lost ALL details after update!  (Read 2641 times)

Offline sludger

  • Contributor
  • ***
  • Posts: 50
Lost ALL details after update!
« on: September 15, 2016, 03:11:57 pm »
Hi,
Ive just updated to the latest version and now nothing works at all, there no details stored...server etc and when I try to add a server I just get the error message
'Cannot create file "F:\Users\Neil\Desktop\misc\config.abz". The system cannot find the path specified.'

Everything worked fine up until I updated the program and now nothing!
If I try to load an nzb file I get the message
'Access violation at address 0042d618 in module 'altbinz.exe'. Read of address 00000004.

I have tried many times to do a system restore but it fails every time even after choosing different restore points!
Any ideas as to how I can get it up and running again?

Offline sludger

  • Contributor
  • ***
  • Posts: 50
Re: Lost ALL details after update!
« Reply #1 on: September 15, 2016, 03:56:10 pm »
Just a follow up...Ive now downloaded and installed v0.42.0 and its all working well, I'll just stick with this version for the time being I think!

Offline Rdl

  • Administrator
  • *****
  • Posts: 4050
Re: Lost ALL details after update!
« Reply #2 on: September 15, 2016, 04:49:49 pm »
In login logs I don't see you running anything higher then 0.42.0

Maybe teamviewer session? If yes, details ->PM

Offline sludger

  • Contributor
  • ***
  • Posts: 50
Re: Lost ALL details after update!
« Reply #3 on: September 15, 2016, 06:28:04 pm »
I can't log in on any versions of 0.43 as I'm not getting that option...I just get error messages and when I go back to v0.42.0 it works fine.

Offline Rdl

  • Administrator
  • *****
  • Posts: 4050
Re: Lost ALL details after update!
« Reply #4 on: September 15, 2016, 07:06:56 pm »
I wonder if you've copied openssl folder from archive?

Offline sludger

  • Contributor
  • ***
  • Posts: 50
Re: Lost ALL details after update!
« Reply #5 on: September 16, 2016, 01:15:36 pm »
It was definitely the Altbinz Application (.exe) file that i copied & pasted over...the v0.42.0 is working fine so I'll just stick with that for the time being, thanks for the help and keep up the sterling work, it's much appreciated.

Offline Rdl

  • Administrator
  • *****
  • Posts: 4050
Re: Lost ALL details after update!
« Reply #6 on: September 16, 2016, 01:23:36 pm »
Is my english that bad?
You MUST also copy 'openssl' folder from altbinz archive. This is the new thing >=0.43.0

Offline sludger

  • Contributor
  • ***
  • Posts: 50
Re: Lost ALL details after update!
« Reply #7 on: September 19, 2016, 11:30:57 am »
Sorry m8, missed that bit...all sorted now. Thanks again.